Frequently Asked Questions
How long does shipping take for my order?▼
Standard shipping typically takes 3-7 business days within the country. You will receive a tracking number via email as soon as your crystals are dispatched.
What is your return policy for jewelry?▼
We offer a 30-day return window for all unworn jewelry. Simply contact our support team to initiate a return and receive a full refund or exchange.
Which payment methods do you accept?▼
Sylvia Crystals accepts all major credit cards, PayPal, and Apple Pay. Our checkout process is fully encrypted to ensure your financial information remains safe and secure.
Are the crystals used in your products authentic?▼
Every piece is handcrafted using 100% genuine, ethically sourced crystals. We take pride in our rigorous quality control to ensure you receive only the finest natural gemstones.
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What Our Customers Say
“The rose quartz necklace is stunning. High-quality craftsmanship and it arrived in beautiful, eco-friendly packaging.”
“Bought a crystal bracelet as a gift. The stones are authentic and have a brilliant, natural shine.”
“Exceeded my expectations. These earrings are lightweight, elegant, and perfect for both daily wear and special events.”
Why Choose Us
Ethically Sourced
Premium stones sourced with respect for nature and people.
Handcrafted Designs
Each piece is uniquely artisan-made for a personal touch.
Worldwide Shipping
Fast and secure delivery to your doorstep globally.